Marketing Services Assistant

Marketing Services Assistant
This is a real opportunity to join a leading Organisation within the Marketing Services Team.
Key Responsibilities:
*Answer calls and greet customers ensuring a positive experience for all our customers
*Keep the customer database in good order
*Assist with promotional mailings
*Provide support for the Customer Services and Marketing Services teams when necessary.
*Operate the Company’s switchboard
*Operate the PA system, giving clear and precise instructions to staff.
*Create sample packs and welcome packs.
*Undertake various projects such checking mailing lists by making phone calls to numerous contacts identified on the database

Experience/Knowledge/Skills:
* Experience of working in a customer service environment
* Work experience in Reception and customer-facing telephone role
* A working knowledge of switchboard
* Competent at using email as a method of communication to both customers and colleagues.
* Effective communication skills – both verbal and written
* Well-developed planning and organisational skills
* Accuracy and attention to detail.
* Good standard of IT literacy.
* Good telephone manner
* Organised and methodical approach to tasks whilst maintaining flexible approach to work